There are also many fresh complaints of further performance concerns wherein conversations or even the app itself is frustratingly slow to load and no amount of restarts or clearing data helps work around it. Hopefully, if all goes well, we should see a bug-fixing update roll out in the coming days.īut the issues don’t end there. I did just get an update that the engineers are investigating this. Following a slew of complaints, the issue has grabbed Google’s attention and their engineers are already investigating it. This is what worked for me on a Pixel2 (yes, a dinosaur): Settings, Apps & Notifications, Messages, Notifications, Under Other Background tasks, switch Background tasks to off.
Success! My son figured it out for me and found the answer on a Reddit post. Turning off chat (RCS) features seems to work around the issue but obviously it’s unsatisfying. I don’t have this problem on my Pixel 4a but after my wife upgraded her phone to a Pixel 5 she’s seeing it.
Not exactly the best solution, we know, but at least something to get the Messages app up and running once more. However, as per recent comments on the threads for the issue, several users have observed that the issue disappeared for them as soon as they toggled RCS off. This is only temporary though and the bug makes a return pretty soon after. The only way to get it working again is to force stop the app. This is usually coupled with a non-dismissible “Messages is doing work in the background” notification and as long as it shows, the issue persists, even after restarting the app. The app freezes and opens up blank, with a notification ‘Messages is working in the background’ Only way to fix is restart the app. I also know someone with a Pixel 4xl with the same issue. I was having this exact issue on my Pixel 4, and now it is happening on my Pixel 5. Previously, we highlighted a string of performance issues experienced by many users right after the Android 11 update and bugs like the “Message expired or not available” error.Īnd as if the existing issues weren’t enough, several users are now reporting that they run into a blank page as soon as they open up Google Messages following which the app simply freezes. The Google Messages app hasn’t exactly been shy of issues. Original story (published on January 13, 2021) follows: New updates are being added at the bottom of this story…….
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